Shipping Policy

At Velloura, we are committed to delivering your orders quickly and securely. Please read our shipping policy carefully to understand how we process and deliver your purchases.

✨ Order Processing

All orders are processed within 24-48 hours (excluding weekends and holidays).

Once your order is shipped, you will receive a confirmation email with tracking information.

✨ Shipping Timeframes

Domestic Orders: Delivery usually takes 2-5 business days, depending on your location.

International Orders: Delivery may take 7-15 business days, depending on the destination and customs clearance.

✨ Shipping Fees

Shipping costs are calculated at checkout based on your location and order size.

Free shipping may be available for orders above a certain amount (check promotions on our website).

✨ Tracking Your Order

Once shipped, you will receive a tracking number via email or SMS.

You can track your order in real time until it arrives at your doorstep.

✨ Delays

While we do our best to deliver on time, unforeseen circumstances (such as customs, weather, or courier delays) may affect delivery times. We appreciate your patience in such cases.

If you have any questions about your shipment, feel free to contact us at:

📧 support@velloura.com